A. The utility shall, upon request, give its customers such information and assistance as is reasonable to the utility.

B. The utility shall furnish to the customer a copy of the utility’s rate applicable to the type of service furnished to the customer, and to assist the customer in obtaining the rate which is most advantageous for his requirement for service. The utility shall also supply the customer, when requested, with a copy of the utility’s rate schedule applicable to the type of service to be furnished.

C. The utility shall make available and post at its office for public viewing, a copy of the rates, and provide access to rules and regulations together with forms of agreement and applications applicable to the service area. (Ord. 653 § 1(part), 2004)