Title 13 PUBLIC SERVICES
Chapter 13.04 WATER REGULATIONS*
13.04.620 Access to customer property by utility.
A. The utility shall at all reasonable times have access to
meters, service connections, and other property owned by it on the
customer’s property, for the purpose of inspection, maintenance and
operation. Where reasonable notice by the utility has been given, neglect or
refusal on the part of the customer to provide reasonable access to their
premises for the aforementioned purposes shall be deemed to be sufficient cause
for discontinuance of service. The right to enter may be extended by the
utility to persons contracted by the utility to perform work related to such
inspection, maintenance and operation, provided that these persons are
accompanied by an employee of the utility or bear identification issued by the
city.
B. Every employee whose duties regularly require him to enter
homes of customers shall carry on his person an identification card which
contains a photograph of such employee, and which will identify him as an
employee of the utility. The identification card shall contain the telephone
number of the utility as well as other pertinent information necessary to
identify the employee. (Ord. 653 § 1(part), 2004)