Title 13 PUBLIC SERVICES
Chapter 13.04 WATER REGULATIONS*
13.04.410 Service discontinuance by customer.
A. Notice by Customer Required. Every customer shall give
the utility at least sixteen business hours notice, specifying the date on which
it desires that service be discontinued. Until the utility has such notice, the
customer shall be held responsible for all service rendered.
B. The utility shall shut off the water on the date specified
by the customer for the service to be discontinued, unless a new customer has
made application for service prior to the time that service is to be
discontinued. If service has been discontinued and a request to reestablish
water service has been received, a service turn-on fee shall be charged as set
forth under the rate schedule.
C. Final Bill. When a customer has notified the utility of
discontinuance of service, the utility shall
prepare a final bill. Such bill, even if for less than one
month service, shall include the monthly service charge and usage in the amount
of actual water used, and both billed as set forth under the rate
schedule.
D. Temporary Discontinuance. Should the customer decide to
discontinue the use of water temporarily, the utility, when notified to do so,
shall shut off the water and charge a turn-off fee. Upon request for
reconnection, the utility, when notified to do so, shall turn on the water and
charge a turn-on fee. Turn-on and turn-off fees shall be as set forth under the
rate schedule, unless the water was shut off due to an emergency or repair
during regular business hours. These notices to the utility need not be in
writing. (Ord. 653 § 1(part), 2004)