13.04.410 Service discontinuance by customer.

A. Notice by Customer Required. Every customer shall give the utility at least sixteen business hours notice, specifying the date on which it desires that service be discontinued. Until the utility has such notice, the customer shall be held responsible for all service rendered.
B. The utility shall shut off the water on the date specified by the customer for the service to be discontinued, unless a new customer has made application for service prior to the time that service is to be discontinued. If service has been discontinued and a request to reestablish water service has been received, a service turn-on fee shall be charged as set forth under the rate schedule.
C. Final Bill. When a customer has notified the utility of discontinuance of service, the utility shall
prepare a final bill. Such bill, even if for less than one month service, shall include the monthly service charge and usage in the amount of actual water used, and both billed as set forth under the rate schedule.
D. Temporary Discontinuance. Should the customer decide to discontinue the use of water temporarily, the utility, when notified to do so, shall shut off the water and charge a turn-off fee. Upon request for reconnection, the utility, when notified to do so, shall turn on the water and charge a turn-on fee. Turn-on and turn-off fees shall be as set forth under the rate schedule, unless the water was shut off due to an emergency or repair during regular business hours. These notices to the utility need not be in writing. (Ord. 653 § 1(part), 2004)