A. Quantity. The utility shall keep its sources of supply and its distribution system in such a state of repair that it can reasonably meet the demand of its customer in reasonable conformity with applicable laws and regulations.

B. Quality. The utility shall reasonably follow all normal and standard operating procedures, construction procedures and maintenance procedures in order to insure that the water served the consuming public is of a quality that complies with applicable laws and regulations. The utility shall require that all contractors working on the system follow normal and standard work procedures and similarly comply with applicable laws and regulations.

C. Class of Service. The utility shall assign each customer to one of the following classes:

1. Single family;

2. Multi-family;

3. Commercial;

4. Government;

5. Industrial;

D. Types of Service. The following types of service will be provided by the utility based upon the circumstances of the use:

1. Metered rate;

2. Contracted service;

3. Temporary service.

E. Cost of Service. The utility shall charge all water users based on a service charge and volume charge in accordance with the rate schedule.

1. Service Charge. The service charge is not dependent upon the amount of water used by the customer. The charge is designed to recover utility billing costs; and portions of debt, administration, maintenance and replacement costs.

2. Volume Charges. Volume charges are directly related to volume of water used and applicable to all water usage except contracted water or unmetered water used for fire suppression. Volume charges are designed to recover operating costs associated with water usage; and portions of debt, administration, maintenance and replacement costs not recovered by the service charge. (Ord. 653 § 1(part), 2004)